Privacy Policy

1. Information We Collect

At Fusion Stormbreaker Hotel, we collect information to provide you with exceptional service and personalized experiences:

• Personal Information: Name, address, phone number, email address, and payment information
• Reservation Details: Check-in/check-out dates, room preferences, and special requests
• Stay Information: Services used, preferences, and feedback during your visit
• Technical Data: IP address, browser type, device information, and website usage patterns
• Marketing Preferences: Communication preferences and interests

2. How We Use Your Information

Your information helps us deliver storm-forged elegance in every interaction:

• Process reservations and provide hotel services
• Personalize your experience at our Storm Spa & Wellness Center, Elements Restaurant, and other facilities
• Send booking confirmations and important service updates
• Improve our services based on your feedback and preferences
• Comply with legal and regulatory requirements
• Send marketing communications (with your consent)

3. Information Sharing

We respect your privacy and only share information when necessary:

• Service Providers: Trusted partners who help us operate our hotel (payment processors, cleaning services, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets
• Your Consent: When you explicitly authorize us to share information

We never sell your personal information to third parties.

4. Data Security

Your information is protected with industry-standard security measures:

• Encrypted data transmission and storage
• Secure payment processing systems
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Staff training on privacy and security protocols

5. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

6. Cookies and Website Analytics

We use cookies and similar technologies to enhance your online experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage and improve performance
• Marketing Cookies: Enable personalized content and advertising

You can control cookie preferences through your browser settings.

7. Children's Privacy

Fusion Stormbreaker Hotel does not knowingly collect personal information from children under 13 years of age without parental consent. If we become aware of such collection, we will take steps to delete the information promptly.

8. International Data Transfers

As we serve guests from around the world, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Retention of Information

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Improve our services and customer experience

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: